Privacy Policy

At HexCode, we understand the importance of privacy in the digital age, especially as it pertains to our clients who operate in sensitive sectors such as non-profits, legal services, and healthcare. We are deeply committed to protecting the confidentiality, integrity, and security of the data entrusted to us by our clients and their stakeholders.

Our Privacy Policy is designed to inform you about the types of information we collect, how it is used, and the stringent measures we take to protect it. This policy ensures transparency in our processes and reassures our clients that their information is handled with the utmost care and respect.

We believe that protecting your privacy is an integral part of the ethical and professional conduct expected in our industry. Our commitment to privacy is not just a legal obligation but a core aspect of our mission to provide trusted and secure web development and consulting services.

Types of Information Collected

Individual Information

We collect personal details that you voluntarily provide us during interactions such as account setup, service inquiries, or through forms on our website. This may include, but is not limited to:

Names: To personalize our communications and ensure proper identification.
Addresses: For billing, shipping, or to provide location-specific services.
Email Addresses: For communication regarding services, support, and to send newsletters or promotional materials, subject to your preferences.
Phone Numbers: For direct communication when necessary, such as to discuss project details or provide support.

Business Information

For clients, particularly those in professional services like law firms or healthcare facilities, we collect business-specific information which is critical for customizing our services to suit business needs. This includes:

Business Name and Contact Information: To ensure our services are tailored and invoicing is accurate.
Business Type and Industry: To understand the context in which our services are applied, enabling us to provide relevant design and functionality.
Details about Services Offered by the Client: To effectively integrate these in the website or digital platforms we are developing.

Technical and Navigational Information

When you visit our website, we automatically collect information sent by your browser or device. This information helps us analyze and improve our website’s functionality and is also used for security purposes. This may include:

IP Addresses: To identify the geographical location of our visitors and help detect and prevent fraudulent activity.
Cookie Data: Cookies help us understand user preferences, manage session details, and provide tailored content. For more information on how we use cookies, please refer to our Cookie Policy.
Browsing History and Usage Data: To analyze site traffic and user interaction with our website, which helps us improve site layout and content.
Device Information: Such as the type of device, operating system, and browser used to access our service, important for optimizing our website’s design and performance across different devices.

How We Use This Information

The information we collect serves multiple purposes:

To Provide and Improve Services: Personal and business information helps us offer personalized and effective solutions. Technical data allows us to enhance website functionality and user experience.
For Communication: We use contact information to send updates, respond to inquiries, and inform clients of new opportunities or services.
For Security: Tracking IP addresses and using cookies can help safeguard your information and ensure the integrity of our services.

By being transparent about the data we collect and its uses, we aim to build and maintain trust with our clients and website visitors. We are committed to using this information responsibly and in accordance with our Privacy Policy to only enhance our service offerings and client experience.